1. Introduction

This Privacy Policy explains how Alpha Car Rental collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

By using our website and services, you agree to the collection and use of information as described in this policy.

2. Data Controller

Company Name: Alpha Car Rental
VAT: EL-
Business Address: Rodotopi, Ioannina - Greece
Email: alphaioannina.rentacar@gmail.com
Phone: +30 6944822987 & +30 6941585805

3. Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and invoicing details

  • Driving license details

  • Reservation and rental information

  • IP address and technical data (browser type, device, cookies)

  • Any information you voluntarily provide via contact or booking forms

4. Purpose of Data Processing

Your personal data is collected and used for the following purposes:

  • Processing car rental reservations

  • Customer identification and contract fulfillment

  • Communication regarding bookings or inquiries

  • Billing and payment processing

  • Legal and regulatory compliance

  • Improving our services and website functionality

  • Marketing communications (only with your consent)

5. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (rental agreement)

  • Legal obligations (tax, insurance, regulatory requirements)

  • Legitimate business interests

  • Your explicit consent, where required

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
After this period, data is securely deleted or anonymized.

7. Data Sharing & Third Parties

We do not sell personal data.
Data may be shared only with:

  • Payment service providers

  • Accounting and legal authorities

  • IT and hosting service providers

  • Insurance companies (when required)

All third parties are contractually bound to comply with GDPR.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or update of data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Authority

Requests can be submitted to: [Email Address]

10. Cookies

Our website uses cookies to enhance user experience and analyze traffic.
You can manage or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be published on this page with an updated revision date.

12. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us using this page: